OUR COMMITMENT TO YOUR PRIVACY
RKI Primary Care At Home (“RKI,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your health information. This Notice describes how your medical information may be used and disclosed and how you can access this information.
We are required by law to:
• Maintain the privacy of your Protected Health Information (PHI)
• Provide you with this Notice of our legal duties and privacy practices
• Follow the terms of the Notice currently in effect
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WHAT IS PROTECTED HEALTH INFORMATION (PHI)?
Protected Health Information (PHI) includes information about your health condition, the care we provide to you, and payment for your care that can be used to identify you.
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HOW WE MAY USE AND DISCLOSE YOUR INFORMATION
We may use and disclose your PHI without your written authorization for the following purposes:
- Treatment
We may use your information to provide, coordinate, or manage your healthcare.
Example: Sharing information with specialists, pharmacies, or other providers involved in your care. - Payment
We may use your information to bill and receive payment for services.
Example: Submitting claims to insurance companies or verifying coverage. - Healthcare Operations
We may use your information to improve our services and operations.
Example: Quality assessment, staff training, and administrative activities.
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OTHER USES AND DISCLOSURES
We may also use or disclose your PHI for:
• Appointment reminders
• Care coordination and case management
• Public health activities (e.g., reporting diseases)
• Health oversight activities (e.g., audits, inspections)
• Legal requirements (court orders, law enforcement)
• To prevent serious threats to health or safety
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USES REQUIRING YOUR AUTHORIZATION
We will obtain your written authorization for:
• Marketing communications
• Certain disclosures not covered in this Notice
You may revoke your authorization at any time in writing.
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YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
You have the right to:
Access Your Records
Request to view or receive a copy of your medical records.
Request Corrections
Ask us to correct inaccurate or incomplete information.
Request Confidential Communications
Ask us to contact you in a specific way (e.g., phone, email, mail).
Request Restrictions
Request limits on how we use or disclose your information (we may not always be able to comply).
Receive an Accounting of Disclosures
Request a list of certain disclosures we have made.
Receive a Copy of This Notice
You may request a paper or electronic copy at any time.
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OUR RESPONSIBILITIES
RKI Primary Care At Home will:
• Protect the privacy and security of your PHI
• Notify you if a breach of your unsecured PHI occurs
• Follow the practices described in this Notice
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CHANGES TO THIS NOTICE
We reserve the right to change this Notice at any time. Updated versions will be posted on our website with a revised effective date.
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CONTACT INFORMATION
If you have questions about this Notice or your privacy rights, please contact: